Welcome to Excelerate Wellness and www.exceleratewellness.com.

In this Privacy Policy you will find all the information about which Personal Data we collect and process and for what purpose in relation to our website. You will also find out what rights you have and how you can assert them.
We process your personal data in line with this Privacy Policy and in accordance with the Colorado Privacy Act (“CPA”).

Name and contact details of the responsible person

In accordance with the CPA the data controller is

Excelerate Wellness Inc

834 S Perry St Suite F #642

Castle Rock, CO 80104-1918

If you have any questions regarding the processing of your personal data or wish to enforce any of your rights, please contact us using our Contact Form

Principles

Excelerate Wellness processes personal data in order to better understand the needs of its customers and thus to be able to improve its services. Personal data will only be used in the specific context of your customer relationship with Excelerate Wellness to the extent permitted by law or on the basis of your consent.

What is Personal Data?

According to the CPA, Personal Data are "any information relating to an identified or identifiable natural person. This is, for example, name or address data, telephone number, mobile number, bank details or insurance number. However, Personal Data also includes online identifiers such as your device identifier and IP address.

Legal basis of data processing

All Personal Data that we obtain from you via the website will be processed for the purposes described in more detail below. This is done within the framework of the CPA or with your consent. And of course, only when data processing is permitted and if:

you have given your consent, the data is necessary for the fulfillment of a contract / pre-contractual measures, the data is necessary for the fulfillment of a legal obligation or the data is necessary to protect the legitimate interests of our company, provided that your interests are not overridden.

We process and store your Personal Data only for the period of time required to achieve the respective processing purpose or for as long as a legal retention period (in particular commercial and tax law) exists. Once the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted.

Information in the context of the use of the website

In principle, it is possible to use the Excelerate Wellness website without providing personal data. When a page of our website is accessed and each time a file is retrieved, access data about this process is stored in a log file. The corresponding log file contains: Your IP address, the page from which the file was requested, the name of the file, the date and time of the request, the amount of data transferred, the access status (file transferred, file not found, etc.), a description of the type of operating system and web browser used.

The stored data does not allow any conclusions to be drawn about your identity and is evaluated exclusively for statistical purposes. The collection and processing of this data is carried out in order to enable the use of the website at all, on the basis of our legitimate interest, whereby our legitimate interest is the provision of our website.

Contact Form

If you use the contact form to send us general inquiries, request a quote for a specific service, your details from the inquiry form, including the contact details you provide, will be stored and used by us to process your inquiry and in each case for the event of follow-up questions.

Data processing in the context of providing our services

The protection of your data is particularly important to us in the performance of our services. We therefore only want to process as much personal data (for example, your name, address, e-mail address or telephone number) as is absolutely necessary. Nevertheless, we rely on the processing of certain personal data, in order to fulfill our contractual obligations to you or to carry out pre-contractual measures. This processing of personal data will always be carried out in accordance with the CPA.

We use Zoom, FaceTime and Google Meet to conduct our video calls, sessions and classes, and various types of data are processed when using Zoom, FaceTime and Google Meet. The scope of the data depends on the information you provide before or during participation in the video call. The legal bases for processing are your consent, our legitimate interest and, insofar as it concerns an inquiry to enter into or fulfill a contract, also contract.

Administration, financial accounting, office organization, contact management

We process data in the context of administrative tasks as well as organization of our operations, financial accounting, payment, and compliance with legal obligations, such as archiving. In this regard, we process the same data that we process in the course of providing our contractual services. The processing bases are contract and our legitimate interest and in individual cases your consent.

The deletion of data with regard to contractual services and contractual communication corresponds to the data mentioned in these processing activities. In this context, we disclose or transfer data to other members in our global offices if so required, the tax authorities, consultants, such as tax advisors or auditors, as well as other fee offices and payment service providers.

Updating your Information

If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. Also, we may not be able to accommodate certain requests to object to the processing of Personal Data, notably where such requests would not allow us to provide our service to you anymore.

Cookies

During the use of our website, so-called "cookies", small text files, are stored on your computer. Such cookies register information about your computer's navigation on our website (pages selected, day, time and duration of use, etc.). A cookie is downloaded via a browser the first time you visit a website. The next time you visit this website with the same device, the browser checks whether a corresponding cookie is present (i.e. contains the website name). It sends the data stored in the cookie back to the website. Some cookies are important for the website's functionality and are automatically activated by us when a user visits. Our website also uses cookies to make it easier to use and to provide you with content tailored to your information needs.

You cannot be personally identified from any of the information we collect. The use of the cookies we use is necessary in order to be able to provide the online offer of Excelerate Wellness at all and, moreover, to be able to optimize it on an ongoing basis. The data processing in this context is therefore based on our legitimate interest. Our legitimate interest is to provide visitors to our website with a functioning online service and to make visiting and using the website as pleasant and efficient as possible.

Storage Period and Deletion

We store your personal data for as long as is necessary to fulfill the intended purpose (e.g., contract fulfillment, answering your enquiries) or for as long as legal retention periods make storage necessary. As long as legal storage obligations, such as tax and commercial law regulations, or other justified reasons within the meaning of the CPA prevent the deletion of your personal data, we will restrict the processing of your data; your data will then be deleted in accordance with the legal regulations.

Transfer of Personal Data

Excelerate Wellness will not sell or rent your personal data to third parties.

We will not disclose or otherwise distribute your Personal Data to third parties unless this is necessary for the performance of our services, you have consented to the disclosure, or the disclosure of data is permitted by relevant legal provisions.

However, we are entitled to outsource the processing of your Personal Data in whole or in part to external service providers acting as processors for us within the framework of the CPA. External service providers support us, for example, in the technical operation and support of the website, data management, the provision and performance of services as indicated above, as well as the implementation and fulfillment of reporting obligations.

The service providers commissioned by us process your data exclusively in accordance with our instructions. We remain responsible for the protection of your data, which is ensured by strict contractual regulations, technical and organizational measures and additional controls by us.

Personal Data may also be disclosed to third parties if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings at home or abroad or to fulfill our legitimate interests.

How is my data protected?

We want you to feel and be safe on our website. Therefore, we take various measures to meet both the legal requirements and our own very high standards of data protection and data security.

Excelerate Wellness takes the protection of your Personal Data seriously. All data is handled and processed in accordance with the CPA, which ensures the highest standards of data protection.

Our data processing is subject to the principle that we only process the Personal Data that is necessary for the sensible and economic use of our offer. In doing so, we take great care to ensure that your privacy and the confidentiality of all Personal Data are always guaranteed.

All transmitted data is protected by TLS encryption. Transport Layer Security (TLS) is a protocol used to ensure secure data transmission on the Internet. The public-private key procedure is used here. This means that data encrypted with a publicly accessible key can only be decrypted again with a separate private key.

Excelerate Wellness uses technical and organizational security measures (TOMs) throughout the company to protect the data we manage from you against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. For example, we regularly train all employees on current IT security topics.

However, and despite our best efforts, Databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, we will notify all affected individuals whose Personal Data may have been compromised, and the notice will be accompanied by a description of the action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after which the breach was discovered.

Automated individual decision-making including profiling

We do not make automated decisions in individual cases, including profiling

Direct marketing in the context of a customer relationship

Insofar as you have also given us separate consent to process your data for consulting, quotation and advertising purposes, Excelerate Wellness is entitled to contact you for these purposes via the communication channels you have ticked in this consent.

Your rights as a Data Subject

Right to Opt-Out. Under the CPA, consumers may opt out of the processing of their personal data for: (i) targeted advertising; (ii) the sale of personal data; and (iii) profiling in further of decisions that produce legal or similarly significant effects concerning a consumer (provision or denial of financial, lending, housing, insurance, education, criminal justice, employment, healthcare, or essential goods or services).

Right of access. Consumers have the right to confirm whether a controller is processing their personal data and to access that data.

Right to correction. Consumers have the right to correct inaccuracies in their personal data.

Right to deletion. Consumers have the right to delete their personal data.

Right to data portability. Up to two (2) times per calendar year, consumers have the right to obtain their personal data in a portable and readily usable format that allows the consumer to transmit the data to another entity “without hindrance.”

Exercising your Rights

If you wish to access your personal data or exercise any of the rights listed above, you should apply in writing, providing evidence of your identity. Any communication from us in relation to your rights as detailed above will be provided free of charge. However, in case of requests that are manifestly unfounded or excessive, in particular because of their repetitive character, we may charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or refuse to act on the request.

Insofar as you have given us consent to process personal data for specific purposes, the lawfulness of this processing is given on the basis of your consent. Consent given can be revoked at any time.

When you send a data subject access request

The purpose of processing your personal data in the context of processing data when you send a data subject access request is to respond to your request. The subsequent documentation of the data subject access request serves to fulfill the legally required accountability.

The legal basis for the processing of your personal data in the context of handling your data subject access request is our legal obligation and the legal basis for the subsequent documentation of the data subject access request is both our legitimate interest and our legal obligation.

You have the possibility at any time to object to the processing of your personal data in the context of the processing of a data subject access request for the future. In this case, however, we will not be able to further process your request. The documentation of the legally compliant processing of the respective data subject access request is mandatory. Consequently, there is no possibility for you to object.

Withdraw your Consent

You may withdraw your consent and request us to stop using and/or disclosing your Personal Data for any or all purposes by submitting your request to us. Should you withdraw your consent to the collection, use or disclosure of your Personal Data, it may impact our ability to proceed with your transactions, agreements, or interactions with us. Prior to you exercising your choice to withdraw your consent, we will inform you of the consequences of the withdrawal of your consent. Please note that your withdrawal of consent will not prevent us from exercising our legal rights (including any remedies) or undertaking any steps as we may be entitled to at law.

Social Media

The data you enter on our social media pages, such as comments, videos, pictures, likes, public messages, etc. are published by the social media platform and are not used or processed by us for any other purpose at any time. We only reserve the right to delete content if this should be necessary. Where applicable, we share your content on our site if this is a function of the social media platform and communicate with you via the social media platform. The legal basis is our legitimate interest. The data processing is carried out in the interest of our public relations and communication.

If you wish to object to certain data processing over which we have an influence, please contact us. We will then examine your objection. If you send us a request on the social media platform, we may also refer you to other secure communication channels that guarantee confidentiality, depending on the response required. You always have the option of sending us confidential enquiries to our address stated in the imprint.

As already stated, where the social media platform provider gives us the opportunity, we take care to design our social media pages to be as data protection compliant as possible. With regard to statistics that the provider of the social media platform makes available to us, we can only influence these to a limited extent and cannot switch them off. However, we make sure that no additional optional statistics are made available to us.

Scope of this Privacy Policy

This Privacy Policy only applies to the content on the Excelerate Wellness website and the data processing on the servers we use. It does not cover such content and websites of third parties to which our website merely links. The processing of your personal data via such websites is carried out by the respective provider of the website without us having any influence on this processing. For information on the handling and protection of your personal data on these websites, please refer to the Privacy Policy of the respective website.

Changes to this Privacy Policy

Excelerate Wellness will review and revise this Privacy Policy from time to time as appropriate, for example, due to new technical developments or changes in case law or in our business operations. Therefore, we recommend that you review this Privacy Policy from time to time to ensure that you are aware of how Excelerate Wellness collects, processes, and uses data.

Further Information

If you have any questions regarding our Privacy Policy, please contact us.